Contacting ISTARIA Customer Service
If you are a current, future, or past ISTARIA customer and would like to contact our Customer Service department, please choose one of the methods below.
Istaria Support Website
If you would like to contact customer support via the support webpage you can access it at On the support site you can create a new trouble ticket with or without creating a support website account and you can also browse through our knowledge base.
Istaria Support Email
If you do not wish to use the support website you can also create a new support case by emailing our Customer Service staff at [email protected]. Please include as much information as possible regarding the issue you are having.
Learning About Istaria
Are you looking for information about ISTARIA: Chronicles of the Gifted? Please visit our product website at to find recent News posts about the game, Screenshots, Downloads, Event information and more!
Learning About Virtrium
Are you looking for information about Virtrium, the developers of ISTARIA? If you would like to learn more about the company, view recent job postings, or learn more about our technology, please visit our corporate website at